Last updated: 5 June 2026

Overview

This website is operated by TC MOTION LLP, registered at 71–75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom, trading as “Eleanor Jewellery”. Throughout this website, the terms “we”, “us” and “our” refer to Eleanor Jewellery. By using this site, you agree to the terms set out below.

Nothing in these terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.

1. Using our online store

By accepting these terms, you confirm that you are of legal age in your country of residence. You may not use our products for any unlawful purpose or in breach of any law in your jurisdiction. Breaching any of these terms may result in the immediate termination of your access to our services.

2. General conditions

We reserve the right to refuse service to anyone, for any lawful reason, at any time. Payment card details are always encrypted during transmission.

3. Products, pricing and orders

We have made every effort to display the colours and images of our products as accurately as possible. Please note that the colour you see may vary depending on your screen.

Product listings on this site are an invitation to treat, not a binding offer. Clicking “Buy now” constitutes your offer to purchase, which we accept when we confirm dispatch of your order.

Prices may change at any time, but changes will not affect orders already placed. All prices include VAT where applicable.

We reserve the right to limit sales of our products to any person or geographic area.

4. Delivery and import charges

Our products are dispatched directly from our fulfilment partner in China. Import VAT is included in the price you pay at checkout, and there is nothing further to pay on delivery.

5. Our liability

We do not warrant that your use of this website will be uninterrupted or free from errors.

We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for any matter that cannot lawfully be excluded. In particular, we do not exclude or limit your statutory rights in relation to goods that are faulty, not as described, or not fit for purpose.

6. Governing law

These terms are governed by the laws of England and Wales. If you are a consumer resident elsewhere in the United Kingdom, you retain the benefit of any mandatory protections of the law of your home nation.

7. Complaints

If you are unhappy with any aspect of our service, please email us and we will respond within 24–48 hours on working days.

8. Contact

TC MOTION LLP, trading as Eleanor Jewellery
71–75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom
Email: contact@eleanorjewellery.co.uk